Rail

Amtrak adds hearing loop tech.

Posted on January 24, 2013

Amtrak installed hearing loop technology at designated ticket counters and at the customer service desks in New York and Washington to enhance the travel experience for passengers with hearing loss.

“Amtrak strives to improve service to all our customers and using technology to better communicate with passengers with hearing loss is the right thing to do,” said President/CEO Joe Boardman.

Amtrak also offers a variety of accessible travel services to passengers with disabilities and is working to further improve the accessibility of its facilities and train equipment.

A hearing loop is a wire connected to a microphone into which an Amtrak agent speaks that then transmits the sound electromagnetically. Passengers with hearing loss, and who use telecoil-equipped hearing aids or cochlear implants, can access that sound to better hear Amtrak personnel. The telecoil functions as a wireless antenna that links to the microphone and delivers customized sound to the listener while eliminating background noise.

No receivers are required.

View comments or post a comment on this story. (0 Comments)

More News

Alstom debuts world's first hydrogen train entering passenger service

The zero-emission Coradia iLint, which debuted in Lower Saxony, Germany, can reach up to 140 km/h (90 mph).

WMATA announces contracting opportunity for Silver Line extension

Under the agency's plan to "Keep Metro Safe, Reliable and Affordable," the use of competitive contracting is recommended as a way to control operating and maintenance costs

Amtrak Pacifc Surfliner, MLB team up for rail safety awareness

Partners with San Diego Padres, Los Angeles Angels and California Operation Lifesaver to highlight the importance of safety around train tracks.

Zmudzinski to lead national rail systems at WSP

Will lead the firm’s transit and rail systems engineering team and support business development across the U.S.

4 teams submit design-build bids for Foothill Gold Line light rail project

Includes technical approach to completing the design and construction of the project, their management method, and financial bid.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation