NJ Transit implements tech upgrades at Penn Station

Posted on May 7, 2013

New Jersey Transit (NJ Transit) has implemented new technology upgrades at New York Penn Station, including an improved sound system, larger monitors and a multi-color destination display that will enable customers to see the next train destined for their particular station.

To make it easier for customers to identify their train, the 7th Avenue Concourse ticketing area now features a new destination display — eight monitors installed side-by-side that show an alphabetical list of destinations by station, along with the departure time for the next train headed to that station, track number, rail line and transfer station, where required.

In addition, NJ TRANSIT added two large customer information displays at the 31st Street entrance and the 32nd Street entrance to the ticketing area.

As part of this project, NJ TRANSIT also replaced all of the existing 40-inch monitors in the 7th Avenue Concourse with new 55-inch monitors to improve visibility for customers, showing color-coding by train line. NJ TRANSIT relocated the monitors throughout the 7th Avenue Concourse to allow better flow of customer traffic during peak periods.

The project also included:

  • Improved adaptive audio system in the 7th Avenue Concourse that adjusts the volume level of announcements based on the ambient noise in the station.
  • Wireless microphones for Customer Service representatives to make announcements from the concourse floor when needed.
  • Located in Midtown Manhattan, New York Penn Station is the largest-volume passenger terminal in the NJ TRANSIT rail system, serving more than 150,000 customer trips on a typical weekday.
View comments or post a comment on this story. (0 Comments)

More News

Dallas' rail-connected development driving regional growth, study says

Completed or under-construction TOD near DART stations has already generated $69 million in state and local tax revenue.

Uber endorses Sound Transit 3 light rail expansion ballot measure

The $54 billion ballot measure would add 62 miles of light rail with stations that would serve 37 new areas and grow the system to 116 miles.

L.A. Metro receives milestone 50th Kinkisharyo light rail vehicle

Currently, there are 38 Model P-3010 vehicles in service and the 50th car should be ready for revenue service by mid-December.

Amtrak bans Samsung Galaxy Note 7 smartphones

Faulty batteries on the phones that can overheat are blamed for fires around the world, prompting Samsung to issue recalls and stop production on the Note 7. The FAA has already banned the phones from all airlines.

DART adds 3 miles to Blue Line light rail system

Connecting an area known as the Education Corridor to downtown by light rail enables more people to discover the academic programs offered at the UNT Dallas, Paul Quinn College and Cedar Valley College.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close