MBTA's ticketing app reaches $10M in sales, wins award

Posted on August 28, 2013

The Massachusetts Bay Transportation Authority’s (MBTA) innovative mobile ticketing platform for customers reached $10 million in sales since its introduction system-wide in November 2012.

More than one million tickets have been sold using the "mTicket" smartphone app, representing 15% of all non-corporate commuter rail ticket sales. Customers are able to purchase passes for both commuter rail and ferry service right from their smartphones.

“The development and implementation of mobile ticketing for our Commuter Rail customers represents not only an improvement in service and convenience, but also in the way we are collecting revenue,” said Dr. Beverly Scott, GM of the MBTA. “We are still early in the effort, but we are saving thousands of dollars by not installing costly, static vending machines, saving on ticket production and eliminating cash transactions — all while making riders' commutes easier.”

The system, developed by Masabi, is the country's first full smartphone commuter rail ticketing system allowing riders to use the MBTA iPhone and Android mTicket apps to purchase and then display rail tickets. Tickets are displayed on the phone’s screen as an encrypted barcode and as a human readable ticket. The app can be found by searching for "MBTA mTicket" in the Apple App Store and Google Play.

The MBTA’s work on “mTicket” will be recognized this fall at the National Association of State Chief Information Officers (NASCIO) annual conference where Chief Information Officer Gary Foster and Deputy Director, Fare Systems, Robert Creedon will accept the Digital Government – Government to Citizen Award for the mTicketing for commuter rail and ferry services project on behalf of the MBTA.

View comments or post a comment on this story. (0 Comments)

More News

Bombardier to supply 4 more trams to Australia

The order is valued at approximately $18 million and is an exercise of an option included in a contract signed in 2011.

Texas' DCTA receives grant for A-Train Rail Trail

Once complete, the Lewisville Hike and Bike trail will run from DCTA’s Hebron Station all the way to the Highland Village/Lewisville Lake Station. Construction on the last portion of the Lewisville Hike and Bike trail is expected to begin in early 2016.

Metra prepares for winter weather with switch covers, heaters

Additionally, agency is continuing to repair and replace railcar doors that are prone to fail in winter conditions.

Alstom to supply Citadis trams to Lyon, France

The order, worth over $21 million, represents the exercise of an option on a contract signed in 2011.

XpressWest chosen to build Las Vegas-to-L.A. high-speed rail

The initial phase of the XpressWest project, which will link Las Vegas to Victorville, Calif., will cost $8 billion.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close