Rail

MBTA's ticketing app reaches $10M in sales, wins award

Posted on August 28, 2013

The Massachusetts Bay Transportation Authority’s (MBTA) innovative mobile ticketing platform for customers reached $10 million in sales since its introduction system-wide in November 2012.

More than one million tickets have been sold using the "mTicket" smartphone app, representing 15% of all non-corporate commuter rail ticket sales. Customers are able to purchase passes for both commuter rail and ferry service right from their smartphones.

“The development and implementation of mobile ticketing for our Commuter Rail customers represents not only an improvement in service and convenience, but also in the way we are collecting revenue,” said Dr. Beverly Scott, GM of the MBTA. “We are still early in the effort, but we are saving thousands of dollars by not installing costly, static vending machines, saving on ticket production and eliminating cash transactions — all while making riders' commutes easier.”

The system, developed by Masabi, is the country's first full smartphone commuter rail ticketing system allowing riders to use the MBTA iPhone and Android mTicket apps to purchase and then display rail tickets. Tickets are displayed on the phone’s screen as an encrypted barcode and as a human readable ticket. The app can be found by searching for "MBTA mTicket" in the Apple App Store and Google Play.

The MBTA’s work on “mTicket” will be recognized this fall at the National Association of State Chief Information Officers (NASCIO) annual conference where Chief Information Officer Gary Foster and Deputy Director, Fare Systems, Robert Creedon will accept the Digital Government – Government to Citizen Award for the mTicketing for commuter rail and ferry services project on behalf of the MBTA.

View comments or post a comment on this story. (0 Comments)

More News

Amtrak designates developer for $1 billion Chicago Union Station revamp

Approximately 7,500 construction jobs are expected to be developed over the life of the more than $1 billion project, as well as an additional 7,000 to 8,000 permanent jobs.

NY employers exploring alternatives during Penn Station track work

Businesses and real estate specialists say inquiries have spiked for temporary office spaces that do not require travel through Penn Station, where weeks-long outages in July and August are expected to trigger a travel nightmare for employees living in New Jersey and Long Island suburbs.

Brightline unveils West Palm Beach station

The privately funded express inter-city passenger rail service will connect Miami, Fort Lauderdale and West Palm Beach, with future service to Orlando.

Gov. Christie lays out deal with Amtrak for Penn Station track repairs

In announcing the deal, he said the Morris and Essex line will be most affected this summer. To offset the inconvenience, Christie is lowering the fare for a monthly pass, in some cases by as much as $280.

Alstom lands $55M German order for Coradia Lint trains

The diesel multiple units will be built in Alstom’s plant in Salzgitter and delivered by May 2019 to run on the RE Ulm-Aalen, RB Ulm-Langnau, and RB Ulm-Munderkingen lines.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close