MBTA's ticketing app reaches $10M in sales, wins award

Posted on August 28, 2013

The Massachusetts Bay Transportation Authority’s (MBTA) innovative mobile ticketing platform for customers reached $10 million in sales since its introduction system-wide in November 2012.

More than one million tickets have been sold using the "mTicket" smartphone app, representing 15% of all non-corporate commuter rail ticket sales. Customers are able to purchase passes for both commuter rail and ferry service right from their smartphones.

“The development and implementation of mobile ticketing for our Commuter Rail customers represents not only an improvement in service and convenience, but also in the way we are collecting revenue,” said Dr. Beverly Scott, GM of the MBTA. “We are still early in the effort, but we are saving thousands of dollars by not installing costly, static vending machines, saving on ticket production and eliminating cash transactions — all while making riders' commutes easier.”

The system, developed by Masabi, is the country's first full smartphone commuter rail ticketing system allowing riders to use the MBTA iPhone and Android mTicket apps to purchase and then display rail tickets. Tickets are displayed on the phone’s screen as an encrypted barcode and as a human readable ticket. The app can be found by searching for "MBTA mTicket" in the Apple App Store and Google Play.

The MBTA’s work on “mTicket” will be recognized this fall at the National Association of State Chief Information Officers (NASCIO) annual conference where Chief Information Officer Gary Foster and Deputy Director, Fare Systems, Robert Creedon will accept the Digital Government – Government to Citizen Award for the mTicketing for commuter rail and ferry services project on behalf of the MBTA.

View comments or post a comment on this story. (0 Comments)

More News

Alstom to supply new generation metros to Greater Lyon

The binding part of the order includes the delivery of 30 metros for an amount of $152 million dollars.

Texas' TRE increases frequencies, extends service hours

The new schedule features weekday train service every 30 minutes during peak periods. For evening, mid-day and Saturday service, the frequency will be every 60 minutes.

First Hitachi-made rail vehicles for Miami-Dade unveiled

The Miami-Dade Metro contract amounts to about $300 million dollars representing a total quantity of 68 trains (136 cars).

WMATA report on running red lights calls for capping speeds, brighter bulbs

Plans to upgrade signals with LED bulbs at the following problem-spots by the end of the year: National Airport, Silver Spring, Vienna, Grosvenor, Largo, and Farragut North.

Dallas' rail-connected development driving regional growth, study says

Completed or under-construction TOD near DART stations has already generated $69 million in state and local tax revenue.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close