N.Y. wayfinding maps help subway users orient themselves
New maps throughout the city make it easier for customers to learn what a neighborhood has to offer as they step out of a subway station.

Photo courtesy WalkNYC

The Metropolitan Transportation Authority (MTA) and New York City Department of Transportation (DOT) teamed to install new wayfinding maps throughout the city, making it easier for subway customers to orient themselves and learn what a neighborhood has to offer as they step out of a subway station.
The next generation of the subway system’s helpful neighborhood map is being installed in all 468 subway stations.
Previously, the MTA had 68 different neighborhood maps in stations around the system. The same map was used in several stations and covered a radius between 15 and 30 blocks. At 46 x 59 inches, the new maps are identical in size to the old neighborhood maps, but with a coverage radius of about 12 blocks, they provide each station with a unique map centered on the station.
The new maps use the same base map as DOT’s WalkNYC wayfinding signage program, which provides detailed, location-specific maps and directional information to people navigating the city’s streets. However, they have been adapted to the subway with lighter base colors; subway lines and station footprints; and local, limited and Select Bus Service (SBS) routes.
So far, DOT has employed the maps on its pedestrian wayfinding signs, on Citi Bike kiosks and at prototype installations of the new SBS totems, which provide real-time bus arrival information at SBS stations using MTA’s BusTime data feed. With the addition of these new neighborhood maps in the subway, there will be a standard wayfinding map for pedestrians, transit riders and cyclists alike for the first time in New York City history.
The WalkNYC wayfinding system was designed for DOT and adapted for MTA’s use in the subway by PentaCityGroup, a joint venture between City ID, Pentagram, T-Kartor, Billings Jackson Design and RBA Group.
More Rail

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Metra Celebrates 100 Years of Electric Rail, Looks to the Future
The event was also a celebration of recent reforms to public transportation in the Chicago area, changes that could be as transformative in the future as the major civic achievement a century ago, said officials.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
California High-Speed Rail Authority Signs MOU to Advance High Desert Corridor
The agreement deepens collaboration between the California High-Speed Rail Authority and the High Desert Corridor Joint Powers Agency, supporting design integration, cost savings, and faster delivery of a key Southern California rail link.
Read More →
Building the Next Generation of Transit Technology
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
Read More →How Data, Strategy, and Community Engagement Are Reshaping Transit
In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
Read More →
TTC Launches Camera Pilot to Curb Illegal Passing of Streetcars
During the pilot, the cameras will measure how often illegal streetcar passing occurs and test the technology's reliability for future automated enforcement.
Read More →
NJ TRANSIT Secures Capital Funding, Adopts FY2027 Budget
The budgets continue investments in infrastructure and equipment to maintain the system in a state of good repair and enhance the overall customer experience.
Read More →
Biz Briefs: Masabi Teams with St. Louis Metro and More
In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.
Read More →