N.Y. MTA to roll out mobile rail ticketing app

Posted on May 18, 2016

New York Gov. Andrew Cuomo announced the success of a field test for MTA eTix, a free app that will allow Long Island Rail Road (LIRR) and Metro-North (MNR) customers to purchase train tickets anytime, anywhere on their mobile devices, instead of using paper tickets.

The LIRR and Metro-North expect to launch the first phase of the MTA eTix app’s rollout on select lines in June, and the app will be available to all railroad customers by the end of 2016.

A beta version of the MTA’s eTix app has been in the hands of approximately 150 customers who ride the Long Island Rail Road Port Washington Branch or Metro-North’s Hudson Line. During the last few weeks, these railroad customers have been using the app in real-time, buying and displaying train tickets during the course of their commutes.

Both conductors and participating customers have been monitoring the app’s performance, and reporting any problems they encounter to the app development team in order to ensure that the technology works seamlessly when it is rolled out across the railroads. Preliminary survey results indicate widespread satisfaction with the app.

MTA eTix will first debut on the LIRR’s Port Washington Branch and Metro-North’s Hudson Line next month. After introducing the app on these two rail lines, the MTA will make e-ticketing available to all Long Island Rail Road and Metro-North customers by the end of 2016.

MTA eTix will be accessed as a stand-alone app or through the popular TrainTime apps, where customers can check schedules and see service status. MTA eTix offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts and manage profile info such as password and linked credit card numbers.

The app is being developed and implemented by Masabi Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

View comments or post a comment on this story. (0 Comments)

More News

Siemens, partners deliver automated peoplemover for Frankfurt Airport

The company will deliver 12 fully automated two-car trains equipped with GoA4 Communication Based Train Control Trainguard MT CBTC, the track work equipment, the station platform doors, communication system, depot equipment, and the power supply system.

FRA taking proactive approach to help railroads meet PTC requirement

At the direction of Secretary Elaine L. Chao, the FRA is taking a proactive approach to ensure railroads acquire, install, test, and fully implement certified PTC systems in time to meet the congressional interim deadline of Dec. 31, 2018.

Despite federal uncertainty, N.C. light rail project optimistic about funding

Half of the Durham-Orange light rail’s cost — totaling over a billion dollars — is expected to come from the federal government.

Las Vegas Monorail unveils Google Pay mobile ticketing

The Monorail now offers riders the ability to quickly and easily purchase fares online and use their phone at the fare gates for immediate transit access to everything along the Las Vegas Strip.

Charlotte Area Transit launches LYNX Blue Line extension

The 9.3-mile extension, coined the Blue Line Extension (BLE) during construction, continues the alignment north from the previous terminus stop at 7th Street Station and now culminates at UNC Charlotte’s main campus.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close