Business Stable, Strong for Motorcoach Top 50
While business was up for 62% of survey respondents, this percentage is lower than the last two years. However, the average increase operators experienced came...
2014 Innovative Operators: VIP Tour & Charter Bus Co.
Portland, Maine operation is staying small and adapting to new ways to reach customers for the long haul.
‘Rapid’ Growth Showcases APTA Chair’s Skills
Peter Varga’s theme for his year as chair is “America’s Future is Riding on Public Transportation.” This is reflected in his success at accommodating increasing...
Montreal transit app rewards riders with personalized offers
The STMMerci app uses precision marketing to provide local event and product offers exclusive to transit riders based on their preferences and locations.
2013 Women In Transportation: Joyce Rose
From the age of 12, Joyce Rose planned to teach music, which she did for a couple of years after she graduated college. She hadn’t foreseen a passion for...
2013 Women In Transportation: Kristen Joyner
Like many other transit professionals, Kristen Joyner fell into public transportation while looking to change careers. Born in El Dorado, Ark., and growing up ...
2013 Women In Transportation: Sharon Cooney
Born into a large family with six siblings in the Philadelphia area, Sharon Cooney learned early on in life a skill that has been key to her successful career:...
BAE Systems' Latest HybriDrive Solution Cutting More Fuel, Maintenance
Maximizing regenerative braking energy to power amenities such as air conditioning, the Series-E is offering transit bus operators 30% more fuel economy and...
SEPTA enhances customer outreach through Twitter
@SEPTA_Social’s major advantage as a customer service tool is that agents can use it to talk to many people at once, as opposed to phone calls and emails which...
2013 Paratransit Survey: Operators Continue to Grapple with Funding, Demand, Retention
Forty percent cite these factors as their top daily obstacles. Meanwhile, ridership continues to rise, with two-thirds of operators reporting increases.