Montreal transit app rewards riders with personalized offers
The STMMerci app uses precision marketing to provide local event and product offers exclusive to transit riders based on their preferences and locations.
2013 Women In Transportation: Joyce Rose
From the age of 12, Joyce Rose planned to teach music, which she did for a couple of years after she graduated college. She hadn’t foreseen a passion for...
2013 Women In Transportation: Kristen Joyner
Like many other transit professionals, Kristen Joyner fell into public transportation while looking to change careers. Born in El Dorado, Ark., and growing up ...
2013 Women In Transportation: Sharon Cooney
Born into a large family with six siblings in the Philadelphia area, Sharon Cooney learned early on in life a skill that has been key to her successful career:...
BAE Systems' Latest HybriDrive Solution Cutting More Fuel, Maintenance
Maximizing regenerative braking energy to power amenities such as air conditioning, the Series-E is offering transit bus operators 30% more fuel economy and...
SEPTA enhances customer outreach through Twitter
@SEPTA_Social’s major advantage as a customer service tool is that agents can use it to talk to many people at once, as opposed to phone calls and emails which...
2013 Paratransit Survey: Operators Continue to Grapple with Funding, Demand, Retention
Forty percent cite these factors as their top daily obstacles. Meanwhile, ridership continues to rise, with two-thirds of operators reporting increases.
Temsa Vehicles Bring Smoother, Quieter Rides to U.S. Market
CH Bus Sales, the exclusive distributor of the Turkish vehicle manufacturer’s 30-foot and 35-foot models, is helping to accommodate the trend toward smaller...
Toronto Transit Continues Award-Winning Suicide Prevention Program
The Crisis Link advertisement campaign in subway cars and on platforms aims to remove the stigma around mental health issues and encourages people contemplating...
Dual roles in transit: Other duties as assigned
Many of us often have to wear different hats in our jobs. One school transportation director may become a crossing guard for a day. Another may manage building...