Tips for Tracking Motorcoach Quote-to-Close Ratios
Operators share practices crucial to boosting sales, including the use of data management software, engaging the customer and providing quick responses.
March 13, 2013
Operators share practices crucial to boosting sales, including the use of data management software, engaging the customer and providing quick responses.
March 13, 2013
Under the direction of the board of directors, Darrell Johnson is responsible for planning, financing and coordinating Orange County’s freeway, street and rail development, as well as managing bus, commuter rail and paratransit service.
March 13, 2013
Overcoming a struggle early on to keep his father’s business going following his death, T. Ralph Young relied on persistence, determination and willingness to apply the ideas of his team to make his operation one of the most respected in the industry.
February 15, 2013
New Flyer has a contract with Chicago Transit Authority for two XE40 buses and received funding for a few Winnipeg Transit buses. Meanwhile, the ECO Smart is available in 30-, 35- and 42-foot versions.
February 15, 2013
The bus manufacturer is helping the City of Seneca reach its goal of having an all-electric bus fleet by the summer. The city partnered with nearby Clemson Area Transit to obtain a grant to fund the four vehicles and charging infrastructure.
February 15, 2013
Would reclassify and upgrade some crimes from Class B to Class A misdemeanors.
February 13, 2013
B&W Charters - Kalamazoo, Mich. Events such as holiday and light tours keep B&W Charters’ trolleys running in the winter. The vehicles are in high demand during wedding season in the spring and summer.
January 8, 2013
Business was up in 2012 for the majority of respondents. While FirstGroup America and Coach USA still hold the top two spots, Horizon jumps up to number three.
January 8, 2013
The judgment means bidding and construction will move ahead as planned on the first phase of the 800-mile high-speed rail system set to connect the northern and southern parts of the state.
January 8, 2013
Paratransit and NEMT are being overwhelmed with an uptick in Medicaid-eligible riders. If implemented, the Affordable Care Act will make the influx even higher. Operators are facing changes in how they are funded and deliver transportation. They say they need to work more closely with partners to cope.
November 15, 2012
This summer, there seemed to be an uptick in transit agencies working to offer more services to bicyclists. Was this just because of the summer, when more people are out and about on their bikes, or is there a larger movement afoot in how people travel and commute with transit?
October 25, 2012
Los Angeles, Boston, San Francisco and Atlanta are putting an end to ‘free rides’ with fare inspection crackdowns. L.A. Metro, like Atlanta, is locking its fare gates, ending the unofficial honor system.
September 24, 2012
Schuylkill Transportation System took children throughout Schuylkill County on a tour designed to teach them about public transit.
September 21, 2012
L.A. Metro’s latest annual customer survey shows a distinct divide between riders using only the bus or exclusively rail, and reveals some income, gender and race differences. Is it just an L.A. thing?
September 21, 2012
Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.
August 17, 2012
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