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Chicago transit’s Ventra rollout hit with glitches

Ventra, its new fare card system. Student Ventra cards are displaying $0 balances after money was loaded onto the cards online. CTA officials told the paper that they are fixing glitches as they hear about them, and that transit system personnel are being instructed to allow the Ventra customers who this encounter problem to board. Ventra is scheduled to replace the current CTA and Pace fare

Chicago Transit makes Ventra payment enhancements

In continuing efforts to assist customers in the transition to the Ventra fare-payment system, the Chicago Transit Authority (CTA) announced customer

Chicago RTA to send Ventra cards to paratransit customers

Chicago’s Regional Transportation Authority (RTA) will begin sending new Ventra permits to reduced fare, ride free

Chicago to launch contactless fare system in August

Select Chicago Transit Authority (CTA) and Pace customers will begin using the new Ventra fare payment system, which allows customers to use a single fare card for transit throughout the Chicago region, in August 2013, with a full public rollout following a few

Chicago transit’s Ventra now available to all riders

The Chicago Transit Authority (CTA) and Pace Bus rolled out Ventra, their new fare-payment system, to all transit customers throughout the region.With the Ventra contactless payment

DePaul students vent about Ventra

CHICAGO — DePaul University students vented their frustrations with the area’s new Ventra smart card at a Student Government Association (SGA) event, according to The DePaulia. The event was attended by SGA members as well as members of the universities’ administration and representatives from the Chicago Transit Authority

Chicago transit agencies will complete Ventra transition by July

The Chicago Transit Authority (CTA) and Pace will complete the transition to its Ventra open contactless fare payment system by July 1. Currently, 81% of CTA customers and nearly 60% of Pace customers are using Ventra, with more than 1.5 million Ventra

Pace introduces Ventra outreach campaign

to the Ventra fare collection system, according to the Chicago Tribune. The plan will kick off with an ambassador campaign in which Pace staff will visit 14-locations in Chicago and the suburbs to distribute information and answer customers’ questions about the benefits and fare policy changes impacting Pace riders with the change to Ventra. For the full story

Chicago RTA: No debit option on fare cards for seniors, disabled

a prepaid debit account when the agency's versions of the new Ventra fare card come out this year. RTA officials told the paper they decided to restrict reduced-fare and free-rides customers to a transit-only Ventra card to protect seniors, people with disabilities, and low-income residents from potential problems and to keep the RTA-issued Ventra cards simple. For the full story, click

Chicago Transit, Pace unveil open fare payment

The Chicago Transit Authority (CTA) and Pace Bus unveiled Ventra, a new

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