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How transit agencies can manage the 'blizzard' of negativity on Twitter
How transit agencies can manage the 'blizzard' of negativity on Twitter

April 28, 2015
Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online,...

8 Resolutions to Help Better Your Bus Business
8 Resolutions to Help Better Your Bus Business

January 16, 2015
Usually by early January, I will hopefully have taken down the last of our holiday decorations and eaten or given away the remaining sweets that have...

Sonoma County Strengthens Commitment to CNG with New Fleet
Sonoma County Strengthens Commitment to CNG with New Fleet

September 25, 2014
With intercity routes forming the core of the agency's route network, the new fleet features high-back reclining seats and Wi-Fi.

Are public tweetings in your future?

March 9, 2011
What if you set up a meeting to get public comments on your transit system’s proposed fare increase or service changes and nobody came? I’m sure that’s the...

Can the U.S. remain a competitive world power without high-speed rail?

February 10, 2011
High-speed rail projects and the money needed to pay for them have been eliciting strong reactions from all sides. Tuesday's announcement of the Obama...

Quiet, the audience is listening!

January 6, 2011
I love going to the movies! Despite the high cost for tickets, and the ridiculous amount they charge you for concession stand items (I always bring a stash...

Calling on Your Customers to 'Buy Local for Transit'
Calling on Your Customers to 'Buy Local for Transit'

November 22, 2010
Community Transit based in Snohomish, Wash., launched its Buy Local for Transit campaign Thursday, a long-term effort designed to encourage people to shop...

What hath Christie wrought?

October 8, 2010
I know I’m not the only one upset about the news that New Jersey Governor Chris Christie has killed the New Jersey-to-New York tunnel project — the ARC...

Making driver protection a priority

August 13, 2010
Tom Bregg was a bus operator for the Edmonton Transit System (ETS) in Alberta for 33 years when he was savagely beaten on Dec. 3, 2009 by a passenger, who...

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