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Why is no one offering same-day ADA paratransit service?
June 30, 2014
From a customer service standpoint, the convenience and immediacy of same-day paratransit service would be a huge improvement. And from an operating...
Why curb-to-curb service is simply not enough
February 10, 2014
It has been more than 20 years since the passage of the Americans with Disabilities Act, and many transit agencies continue to struggle with the quality of...
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