Chicago agencies tap Cubic for integrated mobile app, services
December 17, 2014
agencies — an industry first. The solution will give travelers a single mobile app to plan their journey, pay and receive real-time alerts across all public transit services in the Chicago region.
The new mobile app and associated services extend the Cubic-supplied Ventra fare payment system to enable a smart phone-based common payment solution for the Chicagoland’s three largest operators
Chicago transit agencies will complete Ventra transition by July
March 17, 2014
The Chicago Transit Authority (CTA) and Pace will complete the transition to its Ventra open contactless fare payment system by July 1.
Currently, 81% of CTA customers and nearly 60% of Pace customers are using Ventra, with more than 1.5 million Ventra transit accounts currently active.
The transition calendar has three phases:
May 1—Customers can no longer buy magnetic stripe cards
Chicago Transit makes Ventra payment enhancements
January 2, 2014
In continuing efforts to assist customers in the transition to the Ventra fare-payment system, the Chicago Transit Authority (CTA) announced customer-friendly improvements to Ventra bus and rail card readers.
The enhancements include adding easy-to-understand graphic decals to every rail turnstile and bus Ventra reader to identify the optimal location for card placement. Featuring a yellow
Chicago transit’s Ventra rollout hit with glitches
August 29, 2013
CHICAGO — The Chicago Tribune reported that student riders returning to school are experiencing glitches with paying fares this week as Chicago Transit Authority’s (CTA) begins rolling out Ventra, its new fare card system. Student Ventra cards are displaying $0 balances after money was loaded onto the cards online.
CTA officials told the paper that they are fixing glitches as they hear about
Chicago RTA to send Ventra cards to paratransit customers
August 26, 2013
Chicago’s Regional Transportation Authority (RTA) will begin sending new Ventra permits to reduced fare, ride free and ADA paratransit customers next month.
The selected customers will automatically receive a new Ventra permit for use on the Chicago Transit Authority (CTA), Metra and Pace. All customers should receive their new permits by the end of November.
The new Ventra permit has
DePaul students vent about Ventra
October 21, 2013
CHICAGO — DePaul University students vented their frustrations with the area’s new Ventra smart card at a Student Government Association (SGA) event, according to The DePaulia.
The event was attended by SGA members as well as members of the universities’ administration and representatives from the Chicago Transit Authority. The representatives who attended the event tried to answer as many
Pace introduces Ventra outreach campaign
October 10, 2013
ARLINGTON HEIGHTS, Ill. — Pace officials announced a comprehensive public outreach campaign to inform customers about fare policy changes and improvements underway as the agency transitions to the Ventra fare collection system, according to the Chicago Tribune.
The plan will kick off with an ambassador campaign in which Pace staff will visit 14-locations in Chicago and the suburbs
Chicago transit’s Ventra now available to all riders
September 10, 2013
The Chicago Transit Authority (CTA) and Pace Bus rolled out Ventra, their new fare-payment system, to all transit customers throughout the region.
With the Ventra contactless payment system, transit riders board CTA trains and buses and Pace buses with a simple “tap” of a Ventra Card or a contactless personal bank card. Customers who register their cards — a process that takes just a few
Chicago nonprofits raise concerns over Ventra card costs
January 21, 2014
CHICAGO — The Chicago Transit Authority’s (CTA) switch to the Ventra fare card has made it more difficult for many nonprofit and social service agencies that provide clients with free fare to use the system, the Chicago Tribune reported.
The cash-strapped agencies told the paper that, because of CTA plans to phase out the old transit cards as part of its transition to the Ventra fare payment
Chicago to launch contactless fare system in August
June 27, 2013
Select Chicago Transit Authority (CTA) and Pace customers will begin using the new Ventra fare payment system, which allows customers to use a single fare card for transit throughout the Chicago region, in August 2013, with a full public rollout following a few weeks later in September, officials announced.
Ventra, which replaces CTA and Pace’s existing, nearly 20-year-old fare-payment system