Security and Safety

BART launches crisis intervention campaign

Posted on April 16, 2015

Eric Fischer
Eric Fischer

With input and guidance from the Bay Area Suicide and Crisis Intervention Alliance (BASCIA), Oakland, Calif.’s Bay Area Rapid Transit District (BART) is launching a multi-pronged, continuous campaign to address the recent increase in suicides and suicide attempts on the agency’s property.

“We looked at what other transit agencies have done on the topic and with the help of local mental health experts, determined what steps would be appropriate for BART,” said Deputy GM Marcia deVaughn. “Posting a help line and providing training to our employees are some of the key things we can do as a transit agency.”

The centerpiece of the campaign launch is station signage directing troubled patrons to call the toll-free National Suicide Lifeline, with the phrase “Suicide is not the route” included over the number. This phrase has been tested in a Long Island Rail Road campaign that has seen an increase in calls to the number.

The Federal Government administers the National Suicide Lifeline, providing a service that redirects calls based on the caller’s area code to the appropriate local agency for free, confidential help around the clock. Signs will be rotated throughout the system across from the platforms.

Another key component is training frontline BART staff on how to recognize and help a person in crisis. BASCIA will assist BART with this training.

BART will be distributing National Suicide Lifeline wallet cards provided by the Substance Abuse Mental Health Service Administration in all stations. Each Station Agent booth will have the cards available.

Longer term ideas being looked at include printing the suicide lifeline number on BART papers tickets, permanent signage in stations, coordination of outreach events, and looking into the feasibility of and funding for platform screen doors.

 

View comments or post a comment on this story. (0 Comments)

More News

Calif. bill requires human trafficking training for public transit agencies

Measure would amend an existing law that does not require training on the topic.

Metra marks completion of major PTC milestone

Chicago is the most complex railroad network in the country, with 1,300 to 1,400 trains operating over multiple railroads every day.

L.A. Metro releases new 'Metro Manners' etiquette campaign videos

Features a pop star super hero character who battles a monster who blatantly violates etiquette rules on the transit system.

FRA makes $46M available for PTC work

The NOFO represents the balance of the $250 million Consolidated Rail Infrastructure and Safety Improvements Program funds available. 

NJ Transit begins 4-month shutdown of line for PTC repairs

Expanded local and express bus service is being offered for Atlantic City Rail Line user until service returns in January.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation