Security and Safety

Metro-North implements Confidential Close Call Reporting System

Posted on January 20, 2016

Photo: Emily Moser
Photo: Emily Moser

MTA Metro-North Railroad announced Jan. 21, 2016 the extended implementation of Confidential Close Call Reporting System (C3RS), an industry-leading initiative designed to encourage workers to report any potential safety hazard or breach of procedures that they may observe by providing them with a convenient, non-confrontational and anonymous method to do so.

The Confidential Close Call Reporting System (C3RS) is a partnership between the National Aeronautics and Space Administration (NASA), the Federal Railroad Administration (FRA), in conjunction with participating railroad carriers and labor organizations. C3RS was first rolled out in 2015 to approximately 1,500 transportation department employees, represented by the Association of Commuter Rail Employees (ACRE), including conductors, engineers and rail traffic controllers.

Metro North President JosephGiulietti Photo: Metropolitan Transportation Authority/Patrick Cashin
Metro North President JosephGiulietti Photo: Metropolitan Transportation Authority/Patrick Cashin

Metro-North President Joseph Giulietti, labor organizations representing 4,000 employees, and FRA Deputy Regional Administrator Les Fiorenzo have signed a Memorandum of Understanding (MOU) describing the core principles and values to successfully implement the program to its mechanical and engineering workers. Metro-North is the first commuter railroad to implement the system with all of its operations workforce throughout the entire network.

“I am proud to put my signature on a document that provides the opportunity to continue the initiatives we have already put in place to enhance railroad safety,” said Giulietti. “This program confirms how much we depend on our employees to detect potential risks to our operations. They are the eyes and ears of Metro-North and we appreciate their contribution to making the system run safely and efficiently.”

C3RS is an FRA-funded program that provides a voluntary, non-punitive approach for employees to report certain incidents and close call events that pose the risk of more serious consequences. A third party (NASA) will receive the details of the incident via an online form and de-identify the information before presenting it to a Peer Review Team (PRT) consisting of local representatives from the FRA, Metro-North and labor unions representing 4,000 mechanical and engineering employees.

Those unions are: The American Railway Supervisors Association/ Transportation Communications Union/International Association of Machinists (ARASA/TCU/IAM and ARASA/TCU/IAM 5041), International Association of Machinists and Aerospace Workers (IAMAW), International Brotherhood of Electrical Workers (IBEW System Council Number 7, IBEW Local 1573), National Conference of Firemen & Oilers (NCFO), International Association of Sheet, Metal, Air, Rail and Transportation Workers (SMART-SM), Association of Commuter Rail Employees (ACRE Signalman Division Local 166, ACRE Power Directors Local 37), Transportation Workers Union (TWU Local 2055, TWU Local 2001), and International Brotherhood of Teamsters (IBT Local 808).

“Every day, nearly 300,000 people count on Metro-North to transport them safely to their jobs in the morning and home to their families every night. Starting a Confidential Close Call Reporting System for its mechanical and engineering Departments is another important step toward improving Metro-North’s safety culture, preventing accidents before they happen and increasing worker safety,” said FRA Administrator Sarah Feinberg.

Other railroads currently using C3RS include Long Island Rail Road, New Jersey Transit, Amtrak and Strasburg Rail Road. Reporting results from each railroad provide the chance to see industrywide trends in close call incidents and use the information to prevent similar or more serious incidents from recurring.

While the reporting of close call events will not be used as a substitute for any existing Metro-North safety programs or reporting procedures, it will serve as an additional tool for improving safety. The information about close call incidents enables the railroad to identify factors that contribute to accidents or injuries and to correct these problems before they result in harm. It will increase productivity and cost savings by reducing claims and litigation as well as time lost from injuries. The program will also help to decrease damage to railroad property and the environment.

View comments or post a comment on this story. (0 Comments)

More News

Man dies after being trapped by subway doors

A 36-year-old man was dragged and killed by a departing subway train, after he got trapped between the platform door and the train at Gimpo International Airport Station in western Seoul, on Wednesday morning.

NTSB releases preliminary report on NJ Transit crash investigation

In addition, a man who had his finger partially ripped off during the accident is planning to sue the transit agency.

Video of clown riding on back of Detroit bus under police investigation

With bright, bushy orange hair, a red nose and what appears to be a white lab coat, the clown can be seen gripping onto the rear of bus as it drives down a street.

Report finds Amtrak not properly budgeting for PTC implementation

The progress report comes just more than a week after a speeding New Jersey Transit train crashed into the Hoboken, N.J., station, killing one person and injuring more than 100.

NJ Transit reopens Hoboken station, NTSB releases recorder findings

In all, eight of the 17 tracks at the Hoboken Terminal were set to reopen Monday at the busy station where commuters connect with other trains and ferries heading into New York City.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation

Please sign in or register to .    Close