Security and Safety

DART staff join effort to communicate new security initiatives to riders

Posted on March 7, 2018

James Spiller, DART Chief of Police, introduces the agency's "See Something, Say Something" app to a customer.
DART
James Spiller, DART Chief of Police, introduces the agency's "See Something, Say Something" app to a customer.
DART

More than 100 Dallas Area Rapid Transit (DART) employees joined DART police and fare enforcement officers across the agency’s service area to listen to customers, tell them about new security initiatives, and thank them for riding.

DART is adding security officers and new cameras on platforms, buses, and trains. A new mobile phone app, “DART Say Something,” is also part of the initiative. Employees spread out to promote it as the easiest, most discreet way to report safety concerns directly to DART Police.

The app allows customers to text descriptions, send photos and videos, and report suspicious activity. It provides safety alerts issued by DART Police, allows users to share their location on a map and indicate whether they need help, and works with the DART mobile website. More than 5,500 smartphone-using customers have downloaded the app. The free app is available in the Apple App Store and on Google Play.

More police and security officers have been assigned to some of DART’s busiest locations. DART also is deploying 29 contracted and uniformed security officers located on strategic rail platforms, with plans to add another 30 security guards this year to help provide a uniformed presence on every train by the spring.

DART has recently added cameras to 48 of its light rail vehicles and will install them on the full 163 car fleet within two years. DART rail platforms and buses already have cameras.

View comments or post a comment on this story. (0 Comments)

More News

Edmonton Transit launches security presence at select stations

Will deploy security guards at 25 transit centers/stations that have had at least one major incident reported in the past five years.

MARTA Police Dept. earns TSA Gold Standard award

The agecny's BASE program is designed to establish a security standard for individual transit system security programs and assess progress in seventeen key areas.

Operation Lifesaver names new executive director

Rachel Maleh has served as OLI’s interim COO since February.

China screening subway riders with facial recognition technology

Passengers are required to link their identification to their photos using a mobile phone application or station kiosk.

Sound Transit UW Station escalator upgrade could cost $20M

The 13 escalators have been a problem since the light rail station opened in 2016.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation