METRO Magazine Logo
MenuMENU
SearchSEARCH

Chariot launches crowd-sourced shuttle in NYC

In addition to commuter service, Chariot is launching enterprise and charter services in the city.

August 3, 2017
Chariot launches crowd-sourced shuttle in NYC

Ford Motor Co. is launching its crowd-sourced shuttle service Chariot in New York City in August, aiming to provide new mobility solutions to consumers. Photo: Business Wire

2 min to read


Ford Motor Co. is launching its crowd-sourced shuttle service Chariot in New York City in August, aiming to provide new mobility solutions to consumers. Photo: Business Wire

Ford Motor Co. is launching its crowd-sourced shuttle service Chariot in New York City in August, aiming to provide new mobility solutions to consumers.

Chariot offers commuters, some of whom live in transit deserts — areas that are not within walking distance of public transportation — a new way of getting from point A to point B, according to the company. During typical commuting times, Chariot shuttles will travel to busy areas where people work, then bring them back at the end of the day. Each shuttle accommodates more than a dozen people and guarantees seats for every rider.

Ad Loading...

New York is the latest market to get Chariot’s service, which is launching with two pre-planned service areas in Manhattan and Brooklyn, at a flat rate of $4 per ride. People can create additional service areas through crowd-sourcing. By this fall, Chariot plans to have 60 vehicles operating in New York City.

As part of the New York launch, commuters will be able to use a streamlined crowd-sourcing process to make the experience more user-friendly. The Chariot map will display service areas being crowd-sourced — giving commuters the chance to choose and contribute to these potential service areas.

Users can even create a custom route for areas they feel would benefit from Chariot, then share their proposal with friends, family and neighbors who may be taking similar commutes. Once enough riders sign up to support and fund a proposed route, as many Chariots as needed will be dispatched to service the area.

Ford’s own Global Data, Insights and Analytics team is supplementing Chariot’s planning. The group helps Chariot identify potential routes using advanced optimization algorithms based on commuter demand and behavior, as well as traffic data and existing infrastructure.

To use Chariot, riders simply check the app to find commuter routes near them, then reserve a guaranteed seat as they head toward their assigned vehicle. Keeping the service affordable is a priority, and solutions such as WageWorks and commuter checks — which allow people to use pretax wages to pay for commuting costs — are fully compatible with Chariot use, the company says.

Ad Loading...

In addition to commuter service, Chariot is launching enterprise and charter services in New York City. Enterprise is available for companies that would like to provide shared commutes for their employees, while charters allow users to directly book a private 14-passenger Chariot for day trips or events.



More Bus

An OCTA ZEB
Technologyby Alex RomanJuly 31, 2026

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →
Nathaniel P. Ford Sr., named President/CEO at DART
Managementby Alex RomanJuly 22, 2026

DART Taps Nathaniel P. Ford Sr. as Next President/CEO

Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority

Read More →
Maintenance Leadership for a Changing Industry
Managementby Alex RomanJuly 22, 2026

AC Transit’s Cecil Blandon on Building the Next Generation of Transit Maintenance Leaders

The agency’s maintenance chief discusses leadership, workforce development, zero-emission technology, and preparing technicians for the future of public transportation.

Read More →
Ad Loading...
TechnologyJuly 20, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →
Crowd waiting for LA Metro bus
Managementby Staff and News ReportsJuly 15, 2026

June LA Metro Ridership Surges 2 Million Year Over Year

Total June ridership increased for both weekdays and weekends. Weekday ridership was 953,820, which grew 8.4% from June 2025; Saturdays increased nearly 13% year-over-year to 708,826; and Sundays increased 7.7% to 611,534 from June 2025, according to LA Metro. 

Read More →
Pierce Transit Measure Heads to November Ballot
Managementby StaffJuly 14, 2026

Washington's Pierce Transit Board Sends Transit Funding Measure to November Ballot

With the adoption of Resolution 2026-006, the measure moves to the Pierce County Auditor, giving voters in the Pierce Transit service area the decision on whether to fund an expansion of local transit service within the agency’s service area.

Read More →
Ad Loading...
MTA, State and City Leadership Unveil Plan to Build the Fastest, Best Bus System in NYC History
Busby Staff and News ReportsJuly 9, 2026

New York Unveils Sweeping Plan to Modernize City Bus Service

Next Stop: Fast Buses, Better Service identifies 50 priority bus corridors for improvements across the five boroughs and launches the City’s next generation of rapid bus service along five key routes.

Read More →