NY MTA to replace fare system with contactless, mobile payment
The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.

MTA users will be able to use a mobile wallet like Apple Pay or tap a contactless bank card at turnstiles and on buses across the city. Photo: MetropolitanTransportationAuthority-PatrickCashin

MTA users will be able to use a mobile wallet like Apple Pay or tap a contactless bank card at turnstiles and on buses across the city. Photo: MetropolitanTransportationAuthority-PatrickCashin
The Metropolitan Transportation Authority (MTA) board voted today to approve a contract to phase in a new fare payment system that will incorporate the latest digital technologies and ease travel across all MTA transit and commuter rail systems. The moves help officially mark the formal transition away from the MetroCard, which was first introduced in 1994.
The design-build contract, which improves efficiency and quality by letting a single private sector vendor both design and build the new system, was awarded to Cubic Transportation Systems Inc., which has delivered similar technology for London’s public transit system.
The shift away from the MetroCard and other existing ticketing systems will take place in a series of phases over a period of more than five years, with customers first being able to use contactless open payment options as soon as midway through 2019.
Rather than swiping a MetroCard, MTA users will instead be able to use a mobile wallet like Apple Pay or tap a contactless bank card at turnstiles and on buses across the city. The new system will test payment options for all-door boarding on SBS buses, a critical measure for reducing the time it takes for customers to board and travel. Long Island Rail Road and Metro-North Railroad customers will also be able to merge their subway, bus and rail tickets into one integrated form of payment as well.
The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.
An additional critical component of the program will provide benefits to customers who do not have, or want to use, smartphones or contactless bank cards by enabling them to purchase and reload contactless transit cards from new vending machines and through an out-of-system retail network. The new system is expected to have lower maintenance costs than the current systems, and the vendor will be able to adapt to new technologies as they emerge during the course of the contract.
By 2019, a total of 500 subway turnstiles and 600 buses are set to receive the necessary technology upgrades. At the same time, customers will still be able to use MetroCard until 2023. MetroCard will not be retired until the new system is fully tested and operational.
More Technology

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet
More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
From Legacy Silos to Conversational Intelligence
What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.
Read More →
USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding
More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
