Pronto Transportation announced the launch of bus & motorcoach Industry's first cloud-based reservation system, ProntoRes, to enable group travel planners to book, manage, track and pay all group transportation services online from the web portal - www.ProntoTransportation.com - or Pronto mobile app.
"Group transportation bookings are currently handled offline and booked by operators using Windows- and Client-Server based reservation systems by RBS, Distinctive Systems, and AL Charter," said Cory Smith, VP, business development, Pronto Transportation. "These legacy systems are not web-enabled; they are antiquated and relics of the 20th century and still rely on email, phone calls and fax messages to handle bookings, change requests, and payments. They are ill-equipped for the online and on-demand world of transportation of today and tomorrow."
Pronto also announced the launch of ProntoPack service suite comprised of ProntoRes, dispatch portal and app, driver app, and accounting & payroll portal. ProntoPack enables 1-Touch booking for bookings and change requests to all end points instantly, automatically and with no human intervention.
"With legacy systems, each booking takes an average of 7+ touches and each change request 3+ touches between customers and reservation agents," added Smith. "ProntoRes is the first platform to deliver 1-Touch booking - shortening the booking cycle from hours and days to minutes and ProntoPack enables 1-TouchTM Dispatch - eliminating the telephone ping-pong between customers, dispatch and drivers for real-time updates and changes."
The company also announced availability of the ProntoPack service suite for the 3,800+ operators who serve the bus & motorcoach services industry nationwide. Operators interested in licensing the ProntoPack suite or in becoming a Pronto Affiliate and joining the Pronto Affiliate Network - ProntoNet - may contact the company: Affiliates@ProntoTransportation.com.