Greyhound deploys AlertMedia critical communications tech

AlertMedia, an emergency communications software provider, announced Greyhound Lines Inc. deployed AlertMedia’s notification technology to enhance and improve communications with its employees.

AlertMedia has created an easy-to-use software platform that combines multi-channel, two-way messaging and 24/7 monitoring services to keep people safe and informed. The solution enables organizations to interact with their audience from any mobile device, consolidating unlimited communication channels — such as voice, text, native apps, email, social media, and Slack — into one simple user experience.

Greyhound is using the AlertMedia platform to enhance and improve communications with approximately 1,000 employees. According to Greyhound, the platform’s ease of use and ability to communicate across multiple channels were large factors in their decision to deploy the solution.

“AlertMedia is a great way for us to communicate with employees who are not always in front of a PC screen. It is simple and easy to use, which allows us to reach people effectively,” said Eric Wesley, manager of communications and recognition, Greyhound. “The ability to communicate via different channels is something that was really important to us. Now we can reach out to our employees via text, voicemail, social media, and/or email to ensure that they are getting important information, whether it’s about upcoming deadlines, customer information or company news.”