Transdev taps Charles to head Fulton County, Ga. Dial-A-Ride

Transdev announce that Jacquelyn Charles has been named GM for Fulton County, Ga.’s Dial-A-Ride Transportation Services (DARTS) contract with the Department of Aging and Youth Services in the Atlanta Metro region.

Charles is a 16-year transit veteran who started in fixed-route operations with Charlotte Area Transit Systems before transitioning into paratransit management. In her new role, she will be responsible for managing all aspects of the Dial-A-Ride operations and maintenance, including reservation management, scheduling and dispatch, and maintenance on the 51-vehicle fleet. DARTS’ senior transportation services provide 290,000 trips per year.

“Jacquelyn’s intricate knowledge of all aspects of paratransit and Dial-A-Ride operations will help us to meet customer needs and remain successful in Fulton County,” said Derrick Breun, VP of Transdev’s Southeast Region.

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ulton County is the latest addition to Transdev’s Atlanta Metro-area contracts, augmenting its contracted operations for Cobb County, Gwinnett County, The City of Atlanta, and Georgia Regional Transportation Authority. Nationally, Transdev operates successful brokerage, paratransit and Dial-A-Ride operations in San Francisco, Baltimore, Seattle, New Orleans, Las Vegas, Long Island, and many other locations across the U.S.