The mobile solution, which leverages the NiceVision IP video management software and NICE Inform, will significantly enhance RTD’s investigative efficiency by automatically offloading these video recordings and integrating them with various other video and audio sources to create a unified event timeline.
RTD already uses multiple solutions from NICE to capture its transit police and bus radio communications and to record fixed video at various bus and light rail stations. With its deployment of the new NICE solution, RTD will now extend its use of NICE IP video management into a mobile environment.
The solution enables automatic and immediate secure download of video recorded on any RTD bus upon arrival at a bus depot. This is a significant improvement over RTD’s previous process which involved manually retrieving video from hard disks or DVRs.
Requested video is also automatically uploaded into a case management file in NICE Inform where it can be combined with voice recordings and video from fixed surveillance video cameras to create a seamless incident timeline. Reports can be appended as well.
Among the solution’s benefits are significantly improved efficiency, collaboration, video quality and data security, as well as the ability to combine multiple sources of video/audio for more thorough investigations.
In the initial phase of deployment, RTD is equipping 52 buses with the NICE software solution.
The NICE software will run on Panasonic Corp. of North America’s Transit Solutions hardware, consisting of specialty cameras and a mobile recording platform specially designed to withstand the vibration and weather extremes of the transit environment. Rail Services Corp is the integrator on the project.