Transdev’s Intelliride to Manage, Oversee Hawaiian NEMT Contract

IntelliRide, a Transdev company, announced a new partnership with AlohaCare (Hawaii) to manage and oversee the non-emergency medical transportation (NEMT) benefit for their Medicaid and Medicare members, encompassing the reservation and scheduling of passenger trips throughout the entire state of Hawaii.

“We look forward to the positive impact we can make on the lives of AlohaCare’s 72,000+ Medicaid and dual eligible Medicare members across the great state of Hawaii,” said Jamie Chambers, VP, operations, for IntelliRide. Chambers estimates that IntelliRide staff will facilitate approximately 100,000 medical purpose trips per year.

Incorporating technology to help medical facilities and passengers manage their various transportation needs is critical. “We are pleased to offer our membership Transdev’s innovative technology with a member mobile app, a web portal for online booking, and a facility portal to help providers track their patients’ rides,” said Francoise Culley-Trotman, AlohaCare CEO.

The collaborative transition of service started with call center services on February 15 and transportation services launched March 1, 2021.