IndyGo announced its board of directors approved the proposed Beyond Americans with Disabilities Act Policy, according to the company’s press release.
This service will be effective January 2023 and will provide more mobility options for IndyGo’s Open Door riders.
Beyond ADA is a paratransit service for residents and trips outside the ADA-mandated zone on either side of existing bus routes.
Trips to, from, or within the specific area outside of the ADA area will be eligible for new premium service, including same-day service, as vehicle capacity and schedules allow.
The fare for the premium service will be $7.00 per trip, while same-day service will cost $10.00 per trip.
Trips within the ADA-mandated area will not be affected by the policy change. Eligible individuals who are Open Door clients as of October 2022 will continue to receive their current service until Jan. 1, 2025.
IndyGo operates ADA-level service countywide. The mandated ADA service area and a premium area will allow the agency to improve its performance in the required ADA area, while offering a new service.
IndyGo specializes in connecting the community to economic and cultural opportunities through increased safe, reliable, and accessible mobility experiences.