MV Transportation announced that it has been awarded a contract to provide paratransit and fixed-route services by the Corpus Christi Regional Transportation Authority (CCRTA) beginning Jan. 1, 2022.
Under terms of the new five-year contract, with two additional one-year renewal options, MV will provide safe ADA-compliant paratransit, and select fixed-route transportation for the Corpus Christi region. The company will be responsible for operations, dispatch, scheduling, maintenance, and customer service.
MV will also implement several service and passenger enhancements including a new customer service voice response system and passenger mobile application technology that will provide passengers access to review scheduled trips and track their bus location.
With this latest agreement MV extends its long-standing partnership with CCRTA into a third decade after beginning initial services in 2003. In the past 12-months, MV has operated more than 126,000 trips for CCRTA’s B-Line paratransit service, providing accessibility to individuals affected by disabilities.
“MV has demonstrated an ongoing commitment to customer service and operational efficiency,” said Jorge G. Cruz-Aedo, CCRTA’s EO. “We are pleased to extend our partnership with a continued shared focus on enhancing mobility throughout the region.”
MV has also assisted CCRTA with innovative pilot programs that have improved transportation throughout the Corpus Christi area.
“We are proud of our successful partnership with CCRTA and appreciate the confidence its leaders have placed in MV,” said Darrin Hoover, MV Senior Vice President, who oversees operations. “Our team works hard to deliver a high quality and safe service for the passengers we have come to know and we remain committed to bringing new and innovative ideas that provide the best customer experience in the industry.”