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How to Sharpen Your Market Research Strategies

Management & Operations| April 1, 2001
Ridership surveys, focus groups and in-depth interviews can help transit agencies improve customer service, target advertising and gain public support. Bus manufacturers can also profit from customer feedback.

Economic, political climate spell chance for more public-private collaboration

Management & Operations| March 1, 2001
The combination of what appears to be a strong outlook for public transit and the need for motorcoach operators to diversify should spell a unique opportunity for both segments of the public transport industry to work together.
Rail| March 1, 2001

WMATA installs gap reducers on railcars

The Washington (D.C.) Metropolitan Area Transit Authority (WMATA) retrofitted nearly 100% of its 758 revenue-service railcars with gap reducers to reduce the amount of space between the platform and the door.
Management & Operations| March 1, 2001

Court decision mandates paratransit upgrades for disabled

The U.S. District Court for the Eastern District of Pennsylvania last month ruled that the Southeastern Pennsylvania Transportation Authority (SEPTA) violated Title II of the Americans with Disabilities Act (ADA) by not attempting to provide rides to all disabled persons.
Rail| March 1, 2001

First accident in 87 years closes L.A. funicular

One person died and seven were seriously injured when an historic cable car ascending Los Angeles’ Angels Flight railway plummeted 200 feet down its own track, crashing into a second cable car and killing an 83-year-old New Jersey man.
Rail| March 1, 2001

Virginia, L.A. step up rail track safety

In two distinct projects, the Virginia Department of Rail and Public Transportation (VDRPT) and the Los Angeles County Metropolitan Transit Authority (LACMTA) are tackling the issue of illegal pedestrian crossings at railroad tracks.
Rail| March 1, 2001

Amtrak designates quiet cars, expands Acela

Amtrak increased the number of “quiet cars” on its Northeast Corridor Metroliners for those wishing to seek escape from cell phones.
Management & Operations| March 1, 2001

Congressional transportation committees complete

Congressional committee assignments have some new and some returning faces in key posts on committees with jurisdiction over transportation.
Management & Operations| March 1, 2001

Massachusetts mandates emissions testing

In an effort to enhance its clean air campaign, Massachusetts began a new program which will require diesel vehicles, specifically heavy-duty vehicles over 10,000 pounds, to undergo emissions testing.
Management & Operations| March 1, 2001

ABC, Thor to introduce mid-size bus

ABC Bus Companies Inc., in a partnership with Thor Industries, is planning to develop a customized mid-size bus that integrates European styling.

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