As CEO and founder of TransPro, Mark leads his team in guiding organizations to new levels of performance and financial sustainability through outcomes-based planning, strategic alignment, performance measurement, incentive-based performance evaluations, and customer satisfaction studies.
The way I see it, that’s the same as asking if you want an ice cream shop in your town to serve you faster or if you would you like them in more locations.
How can transit organizations swiftly adopt service changes that customers are seeking while also delivering value to taxpayers?
New mobility modes will continue to be introduced and tested, old modes will be updated and improvised, and some modes will become extinct.
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