As CEO and founder of TransPro, Mark leads his team in guiding organizations to new levels of performance and financial sustainability through outcomes-based planning, strategic alignment, performance measurement, incentive-based performance evaluations, and customer satisfaction studies.
Moving from Traditional to Modernized Transit
Thought leader and 21-time best-selling author Seth Godin recently shared in his daily blog a sentence that captured our attention “more and better aren't the same…" Indeed, and the space between more and better is the state of the public transit industry’s crossroad.