Portland, Maine operation is staying small and adapting to new ways to reach customers for the long haul.
Peter Varga’s theme for his year as chair is “America’s Future is Riding on Public Transportation.” This is reflected in his success at accommodating increasing ridership and improving job access as CEO at Michigan’s The Rapid and his work with APTA on a reauthorization plan.
Two of APTA’s Early Career Program participants discuss their experiences with transit and what the industry needs to do to replenish its workforce and draw young talent to its ranks.
We asked a few successful women in top positions in transportation to give advice to other women — and men — who are trying to move up in their careers. Here are their responses.
Executive-level professionals are retiring in greater numbers. Industry organizations and agencies are putting training and mentoring programs in place to instill leadership skills and attract and advance more women and young people. Young employees say more work is needed to raise the industry’s visibility to bring in talent.
The STMMerci app uses precision marketing to provide local event and product offers exclusive to transit riders based on their preferences and locations.
From the age of 12, Joyce Rose planned to teach music, which she did for a couple of years after she graduated college. She hadn’t foreseen a passion for legislation eventually leading her to down a different path to Capitol Hill.
Like many other transit professionals, Kristen Joyner fell into public transportation while looking to change careers. Born in El Dorado, Ark., and growing up in a family of teachers, she taught piano and music classes and majored in voice and piano at Arkansas Tech University. Her goal was a career in music therapy.
Born into a large family with six siblings in the Philadelphia area, Sharon Cooney learned early on in life a skill that has been key to her successful career: always observe and listen to others and figure out what motivates them
Maximizing regenerative braking energy to power amenities such as air conditioning, the Series-E is offering transit bus operators 30% more fuel economy and reducing emissions, noise and maintenance costs.
@SEPTA_Social’s major advantage as a customer service tool is that agents can use it to talk to many people at once, as opposed to phone calls and emails which can only help one customer at a time.
Tablet use is not only rising in the general public, paratransit and human service transportation are also taking advantage of the convenience of the mobile devices.
Access Services has used several taxi companies over the years, each meeting its standards for driver training, a background in sensitivity to working with customers with disabilities, and maintenance and upkeep of the vehicles.
Forty percent cite these factors as their top daily obstacles. Meanwhile, ridership continues to rise, with two-thirds of operators reporting increases.
CH Bus Sales, the exclusive distributor of the Turkish vehicle manufacturer’s 30-foot and 35-foot models, is helping to accommodate the trend toward smaller charter and tour groups.