Arthur Gaudet, President of Arthur N. Gaudet & Associates Inc., has been in the transit industry for over 53 years, starting as a bus cleaner. Advancing through the ranks of Operator, Instructor, Dispatcher, GM (with stops along the way), he has consulted in the planning/scheduling field for over three decades. He is the author of Improving On-Time Performance in the Transit Industry: A Practical Guidebook; and Managing the Scheduling Function: A Guide for Transit Executives. His two-day Runcutter Course has reached well over 900 attendees, and his On-Time Performance and Operator Retention and Recruitment Workshops have been well received. He may be contacted by email at Runcutter@runcutter.com.
Long before the effects of COVID-19, the public transit industry saw a shortage of vehicle operators and maintainers. During the Covid era, that shortage became more acute — to the extent that many systems have curtailed service due to a lack of staff.