Topic : customer information

1 - 4 of 4

Be smart like a virus

| March 23, 2020

One advantage to sustained critical incidents like coronavirus is the ability to do things differently and better.

How can transit enhance the customer experience?

Management & Operations| December 16, 2019

Overcome these barriers when transitioning from a traditional, business-objective approach to a customer-driven strategy.

July 31, 2019

Safeguard my personal data — our democracy depends on it

“Cities and private companies must take steps to safeguard data and ensure that individual privacy — a foundation of democratic society — is protected.”

Rail| June 19, 2019

London Underground to start tracking passengers through Wi-Fi use

Depersonalized data will be used to understand how people navigate the network to provide customers better, more targeted info.

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