Learn how rail network is using technology and social media to engage with the public and improve the BART experience.
From making trip planning easier for its customers to tying operations together as one, the company relies on tech and enhancing the customer experience.
Overcome these barriers when transitioning from a traditional, business-objective approach to a customer-driven strategy.
Service is now available for the entire length of the Green Line and most of the Yellow Line.
The company will be responsible for operations, maintenance, reservations, customer service, and rider eligibility certification within the LIFT system.
Prior to joining the MBTA last year, Levy served as chief marking officer for the Massachusetts Port Authority, where she headed up a 10-person department at the $800 million agency.
Invites vendors with specific expertise in four major categories including, police/safety, and construction/development, to submit bids.
Programs help build confidence and independence, and improve access to the community, and health and wellness opportunities.
As part of the "Baby on Board!" pilot program, the free buttons are available through a variety of channels, including online ordering.
The first public lactation pod in the MTA system was installed this week near the start of National Breastfeeding Awareness Month.
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