Here's the latest supplier/agency news from around the industry.
CTA, Google Public Sector Partner to Develop Chatbot
The communication tool will make it easier than ever for riders to report issues and provide feedback to the agency.
The communication tool will make it easier than ever for riders to report issues and provide feedback to the agency.
A new report going to the TTC’s Sept. 26 Board meeting recommends using $10.3 million in projected 2023 savings to hire new, high-visibility customer service agents and bus, streetcar, and subway supervisors.
The center includes an agent window with OMNY functionality, digital monitors displaying service status updates.
The events will bring CTA managers from various departments to rail stations and bus transfer hubs throughout the system, where customers can ask questions and provide feedback.
Metro will launch this new program in the fall.
Understanding and improving the passenger experience.
But despite all of the changes in the past year, TriMet’s operators have remained a steadying force, helping those who have needed to ride and serving the community through extraordinary times.
Passio Request & GO is an add-on feature to its popular Passio GO passenger app.
In this digital age, riders expect a sleek experience that offers easy access to critical information, such as rider alerts and route information.
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In