After working with Genfare to implement a new mobile fare payment system, Alabama's The Wave decided to give some of the same capabilities to its paratransit customers, which increased efficiency and earned them an Innovative Solutions Award for 2023.
Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners for successful partnerships that positively impacted them. This year's crop also expanded to include passenger rail operations and their supplier partners who have done the same.
The Pace fare collection project will be completed in partnership with Lyons View Manufacturing.
Jennille Logan is a well-rounded, 20-plus year professional working in the information technology, electronic payments, and transportation industry.
Dennis participates and stays connected to the transit community by being a committee member of both the CTA and APTA.
His 40-plus years of contributions to APTA helped the business members gain acceptance and approval with the organization and helped the industry make important progress
METRO Magazine honored bus operations and their supplier partners for initiatives that helped them improve training, save money, run more efficiently, streamline operations, or improve safety, while PERC honored three operators for championing propane autogas.
Trends include the shift to open payments and account-based solutions, tapping mobile applications and integrating equipment, and software to enhance customer service offerings.
In addition, with the recent introduction of Genfare Link, the company now offers a comprehensive, fully integrated digital solutions suite to help transit operators more efficiently manage, measure and maintain fare revenue collection.
With a phased approach, agencies can make a smooth transition and also increase passenger convenience and flexibility, as well as boost ridership.
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