Topic : improvements

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Public transit investment in large metro areas reap a better return, study finds

Mobility| November 13, 2019

The research data collected from 48 metropolitan areas in the U.S. showed a positive correlation between ridership, residential density, and the convenience of using public transportation.

N.Y. bus, rail systems boost ridership, increase on-time performance

Management & Operations| October 22, 2019

Subway average weekday ridership of 5.77 million in September was up 4.5% over the prior year, and local bus ridership of 2.25 million was 1.5% over the previous year.

Management & Operations| July 2, 2019

WMATA adding more service, more affordable pass products

All Metrorail passes will now come with free Metrobus service, providing a better value and experience of customers.

Accessibility| June 6, 2018

NYC Transit continues work to improve rail accessibility

The 86 St R project will add elevators and reconfigure station infrastructure — such as handrails, turnstiles and powered gates, Braille signage, and platform panels — for full accessibility.

Bus| March 20, 2018

NY MTA unveils 'first-of-its-kind' bus performance dashboard

The data on the bus performance dashboard is based on farebox, GPS, and other information and can be filtered by borough; types of service, such as local/limited, express, or Select Bus Service; and time periods, such as weekday peak or off-peak hours.

Rail| September 14, 2016

FRA awards $25M in grants to upgrade safety railroad crossings, stations

Received 40 eligible applications requesting $67.5 million, nearly three times the $25 million that Congress provided in the 2016 Consolidated Appropriations Act that funds DOT.

Management & Operations| March 8, 2016

D.C. Metro chief presents agenda for 'critical change at all levels'

Some of those actions are already underway — including increased police patrols, installing new radio systems and cell phone cabling in tunnels, changes to rail car parts inventory, and the accelerated delivery of 7000-series trains.

Rail| April 30, 2014

Sound Transit, WSDOT partner for Amtrak service improvements

Sound Transit will manage construction activities that enable WSDOT to improve speed and reliability by moving Amtrak service through Pierce County to a more direct and less congested track that Sound Transit owns near I-5 rather than along the Puget Sound shoreline.
Bus| October 2, 2012

SEPTA awarded for customer service, green initiatives

Was presented with APTA’s 2012 “Outstanding Public Transportation System” award for its efforts to enhance service, efficiencies and overall effectiveness.
Accessibility| August 17, 2012

Paratransit Survey: Customer Service a Growing Concern

Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.
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