Topic : Innovative Operators

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2014 Innovative Operators: Arrow Stage Lines

Motorcoach| January 14, 2014
Focusing on safety, tech amenities key to fleet success is the key to success for the Omaha, Neb. operation.

N.H.'s C&J Bus Lines named METRO's Innovative Operator of the Year

Motorcoach| January 13, 2014
VP, bus, rail/Publisher Frank Di Giacomo presented the award to Jalbert at Marketplace 2014's Opening Ceremony "Love and Music Heals" and American Bus Association (ABA) Annual Meeting in Nashville, Tenn. on Sunday.
Motorcoach| May 14, 2013

Innovative Operator Profile: Showing Off the Windy City

For nearly 100 years, the Chicago Sightseeing Co. has moved people through the Windy City for sightseeing, commuting and charter transportation purposes.
Motorcoach| May 14, 2013

Innovative Operator Profile: Pride in Personal Customer Service

VIP Tour and Charter Bus Co. in Portland, Maine, opened its doors for business in 1985 with one vehicle, a 1953 GMC 4104.
Motorcoach| May 14, 2013

Innovative Operator Profile: Evolution of an Operation

Robert Swarthout Sr. was the owner of a Texaco gas station when he was approached by a local bus company that wanted to park its vehicles in the area adjacent to the station. In exchange, the company would buy its gas from the station.
Motorcoach| May 14, 2013

Innovative Operator Profile: Professionalism is Cornerstone of Success

Silver State Trailways President Tony Fiorini believes that the charter bus industry is a business of relationships; the better relationship you build with the customer, the more business you’re going to get and the better you’ll get at it as a result.
Motorcoach| May 14, 2013

Innovative Operator Profile: Staying on Top of Technology

As customers become more and more comfortable with using the Internet to purchase goods or plan vacations, businesses have had to step up to the plate to ensure that they won’t be left behind.
Motorcoach| May 8, 2013

Innovative Operator Profile: Thriving in Katrina's Wake

Louisiana Coaches Trailways, Marrero, La.
Motorcoach| May 8, 2013

Innovative Operator Profile: Customer Satisfaction is Paramount

In order to satisfy customer needs, a motorcoach operator must wear many hats. David Beagle, vice president of transportation at Holland America Tours, knows firsthand what it means to wear many hats.
Motorcoach| May 8, 2013

Innovative Operator Profile: Setting Sights High for Customers

Gray Line West, Vancouver, B.C.

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