Topic : Interactive Voice Response system

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RouteMatch to equip Canada paratransit

Accessibility| November 12, 2012
Will improve the City's GoBus Accessible Transit operations through expanded advanced intelligent transportation technologies. Enhancements include a recently launched customer web portal and Interactive Voice Response.

York, Pa. taps voice response system for paratransit

Accessibility| November 17, 2009
Riders will receive an automated phone call the day before their trip with their pick-up time information rather than having to call rabbittransit the evening before for the information.

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