Topic : on-time performance

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Optibus adds intelligent route planning capabilities to software platform

Technology| February 26, 2019

The software system brings modern, cloud-native solutions to transportation agencies and operators around the world

NYC Transit campaign to speed trains slowly progressing

Rail| January 22, 2019

In total since the summer of 2018, a safety committee has approved increases to speed limits at 68 locations, and the agency has implemented 24 of them.

Rail| December 18, 2018

WMATA extends, improves 'Rush Hour Promise' to riders

The service guarantee has credited back approximately $1 million for more than 277,000 trips with delays greater than 15 minutes.

Rail| April 12, 2018

Caltrain launching pilot program to speed boarding process

Titled “Bikes Board First,” the project aims to do exactly that; allow bicyclists to board bike cars first at the Mountain View, Palo Alto, and Redwood City stations.

Management & Operations| January 18, 2018

TriMet Board names single finalist in GM search

Doug Kelsey joined the agency in 2015 and quickly improved the overall on-time performance of the transit system.

Rail| January 10, 2018

WMATA proposal would refund passengers for delayed trains, buses

According to GM Paul Wiedefeld, the program is an expression of the confidence the agency has in its ability to meet performance targets and provide reliable rush-hour service.

Rail| November 16, 2017

Japanese rail line apologizes for train leaving early

In the statement, the company noted that it hadn't actually received any complaints regarding the incident.

Management & Operations| October 3, 2017

New York MTA unveils customer-focused subway performance dashboard

In developing the new metrics dashboard in-house, New York City Transit reviewed global standards for publicly reported performance data and opted to surpass those standards in the interest of increased transparency.

Rail| September 14, 2017

Metra on-time performance hits 96% in August

In August, 731 of 18,296 trains were tardy by six minutes or more. The most common causes for delays were related to signal/switch failure, increased passenger loadings, and track construction.

Rail| July 26, 2017

Lhota unveils New York City subway action plan

The announcement comes fewer than 30 days after Gov. Andrew Cuomo declared New York City’s subways to be in a state of emergency and directed Chairman Lhota to provide a plan for immediate action that puts customers first.

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