Topic : on-time performance

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City of New York makes recommendations for MTA subway plan

Management & Operations| July 24, 2017

The plan from Mayor Bill de Blasio and his team comes ahead of the release of the MTA's so-called "subway turnaround plan" next week.

TransLink launches new accountability center

Management & Operations| January 30, 2017

Includes a transparency section on its website that allows members of the public access to ridership stats, board meeting minutes, and other statistics among 30 different performance measures.

October 25, 2016

How the media, transit agencies, and planners should be talking about BRT

...as a transportation planner who has worked on bus rapid transit-style systems in the greater Washington region, I’ve noticed a disconnect in the public’s expectations versus the reality of the systems they’re getting. It got me wondering: do people have an accurate picture of what BRT means or the benefits the systems provide? During public-planning sessions, I’ve heard a lot of feedback on BRT. The gist is, “That’s really nice that the bus is a different color and the station platform is fancy, but I just want it to be on time.”

Rail| August 31, 2016

Sweden's high-speed trains are the least punctual in Europe

On Sweden's most important high-speed railway lines, Stockholm-Gothenburg and Stockholm-Malmö, as many as 33% of trains have been late during the period 2008-2015.

Accessibility| May 23, 2016

Mismanagement, service failures cited in N.Y. MTA paratransit audit

Tens of thousands of New Yorkers left stranded; 2.5 million pick-up and drop-off times may have been manipulated to show more favorable performance and less than 50% of one car service’s trips were on-time, according to the New York City Comptroller audit.

Management & Operations| February 23, 2016

Edmonton city councilors call for transit app improvements

The city launched its ETS Live to Go app in December 2014, and it was immediately panned by online reviews, with no major updates made since then.

Management & Operations| February 4, 2016

Houston Metro implements callboxes to ensure on-time performance

The 62 callboxes allow direct, real-time communication between driver and maintenance personnel, therefore streamlining the morning and afternoon “pullout.”

Accessibility| November 24, 2015

Fed judge orders MARTA to court over paratransit service

Ordered to appear over allegations it's violating a court order, which, among other stipulations, requires MARTA to strive for an on-time performance rate of 100%.

Rail| November 18, 2015

Keolis announces best MBTA October on-time performance since 2006

October and November are typically challenging months because of falling leaves which compact against the tracks creating “slippery rail” conditions, according to company officials.

Accessibility| November 16, 2015

MARTA to privatize paratransit operations, maintenance

MV Transportation will operate and maintain the Mobility fleet. The contract requires the company to keep its on-time performance rate at 90% percent or higher, while at the same time reducing the number of customer complaints and trip requests that are denied

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