Topic : Red Kite Project

1 - 5 of 5

[Video] The Battle Public Transit Must Win: Stopping Burnout

Management & Operations| March 28, 2017

Public transit authorities have some of the highest turnover and absenteeism rates of any U.S. industry. This video explores some of the costs facing transit and discuss how to recognize burnout and disengagement. For more solutions, visit www.redkiteproject.com. Research that helped inform video: https://medium.com/@Zstone/literature...

The Hidden Factor in Bus Accidents when Human Error is the Cause

| January 11, 2017

It happens every day. A pedestrian sees a bus barreling down the road but is convinced he can make his way to the other side without harm. Most of the time he’s right, and the only harm done is to the driver’s skyrocketing blood pressure.

July 27, 2016

5 Tips for Keeping Bus Operators Safe

Ah, summer. Pool parties, barbecues, the smell of honeysuckle and the sight of lightning bugs. Or — a rise in crime, agitated riders seeking air conditioning, heat stroke, a new fiscal year, and the necessary, but unpopular, fare increases. However you view the summer months, with a direct correlation between high temperatures and increased crime, it's vital for transit leaders to be asking themselves, "Have we done everything possible to keep our people safe?"

June 8, 2016

4 Things Every Transit Leader Should Know About Their Front Line

Lao Tzu, the famous tactician and the author of "The Art of War," wrote “To lead people, walk beside them.” As leaders, we sometimes forget to step outside of our own job duties to understand the unique needs and perspective of our workforce. With the many vital roles we play each day to keep our companies running, we may think our time is too scarce to walk beside our most entry level workers. It's a belief that has resulted in many organizations’ lowered morale and catastrophic financial losses.

January 11, 2016

Tools for Diffusing Conflict with Public Transportation Passengers

As a behaviorist, a former crisis interventionist and violence prevention professional and student of martial arts, I am constantly asked by participants in trainings, “How do you manage hostile people, and stay safe?” While they patiently wait for me to teach them some “hardcore” karate chop, I always tell my participants that there is no right or wrong way, just more successful ways to handle people, if they are looking to avoid violence.

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