Topic : Red Kite Project LLC

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[Video] Red Kite Project Consulting and Training Promo

Security and Safety | August 26, 2015

Highlighting the efforts and results achieved during the SEPTA and Red Kite Project collaboration, which involved helping bus operators deal with the stress of the position and learning to avoid confrontations.

The Fight to Reduce Bus Operator Assaults

| August 26, 2015

Transit authority operators nationwide have been victims of sometimes brutally violent acts, but in Philadelphia, the Southeastern Pennsylvania Transportation Authority has had a decrease in bus operator assaults by almost 60% since 2011. How did they do that?

Bus| January 11, 2012

SEPTA delves into drivers’ past to improve customer service

To improve customer service as well as decrease confrontations with passengers and driver assaults, the Southeastern Pennsylvania Transportation Authority (SEPTA) teamed up with Philadelphia's Red Kite Project LLC to create a unique training program that focuses on the life experiences of the drivers.

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