Transdev is the operating partner for MBTA´s door-to-door paratransit service, The RIDE, an essential transportation “safety net” for seniors and the disabled to access essential services.
Will enable agency to preserve expanded fixe- route bus service levels, as well as the improved transit services for seniors and persons with disabilities, approved in 2014.
The budget that was approved unanimously by the Fiscal and Management Control Board directs T officials to find $1 million in savings from The Ride, $5 million from the commuter rail, and $8 million from bus maintenance.
He has led the agency through a number of improvements including, tripling ridership from 3.4 million to 11.9 million annual trips.
Dawn Gabay began working with TheRide in 1975 and served many positions, including motorcoach operator, dispatcher, supervisor, manager, assistant executive director, and interim CEO, before beginning her role as deputy CEO in October of 2009.
MBTA has launched a pilot program with ride-share companies Uber and Lyft to save costs and deliver customers of the MBTA’s “THE RIDE” options for on-demand service through their smartphones.
The fixed-route and paratransit service improvements are part of TheRide’s Five-Year Transportation Improvement Program approved by voters and continues TheRide’s promise to create more ways for citizens to connect with jobs, school, appointments, shopping, and family and friends.
MBTA is running a six-month pilot program for 124 patrons with disabilities allowing them to pay for private taxis using an MBTA debit card, which they may expand for use on other ride-hailing platforms.
Nearly two years ago, the MBTA began to require that all applicants for The Ride attend an in-person evaluation, rather than mailing a lengthy application and a doctor’s note. Since the interview requirement began, only 22% of applicants have come from the oldest age brackets.
GM Beverly Scott is experiencing medical issues with her left foot which will limit her mobility for about three months, and used a pseudonym when signing up for the service to avoid special treatment. Scott said that she believes she is the first GM to be certified with The Ride.
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