The advent of Artificial Intelligence (AI) in the public transit industry marks a significant shift towards enhanced efficiency and customer satisfaction. This transformative technology is influencing every aspect of public transportation, from how riders experience their daily commute to how agencies and suppliers operate and innovate.
NY-Area Agencies Test Tech to Improve Operations, Employee Retention
The Operational Efficiency and Human Capital Utilization challenges were announced in January 2023 and solicited nearly 150 applications from across the world.