Topic : Twitter

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Chicago Transit joins Facebook, Twitter

Accessibility| November 1, 2011
Also launching is the CTA Budget Ideas Board — an online feedback forum for the proposed 2012 budget — and the new CTA Updates, a subscription text/email service for customers to receive alerts on any unplanned events affecting service.

‘Town Hall to Twitter’ session tackles social media benefits, obstacles

Bus| October 5, 2011
Successes shared included using Twitter to gather community feedback on a new hire; as a backup to the website to disseminate service updates; and encouraging riders to tweet photos on trains and buses to help draw attention to maintenance issues.
Bus| August 23, 2011

Dallas DART’s new website makes trip planning easier

The redesigned site includes a simpler presentation of DART's online trip planner, Google trip planner, real-time arrival information, stop locator, rider alerts, service advisories and social media.
Bus| July 15, 2011

Ottawa warns transit users about Twitter impostors

The agency claims that two Twitter accounts publishing updates on bus cancellations based on data pulled directly from OC Transpo’s website are unreliable. The agency does not have a Twitter account.
Bus| May 13, 2011

AASHTO updates transportation video website

Mission is to tell America's transportation story by giving AASHTO and its member state transportation departments the ability to communicate directly with the public, the news media, and decision-makers on Capitol Hill and across the nation.
Rail| April 26, 2011

Valley Metro music video campaign educates, entertains riders

Valley Metro's online music video campaign, "Valley Metro Notes," consists of 11 songs from six local bands, showing in an entertaining way how to use the transit system. The campaign is geared toward high school, college students and older, with the caveat of not alienating any other demographic.
Rail| March 30, 2011

Amtrak to Twitter NEC updates

Twitter users who choose to follow @AmtrakNEC will be notified of major service disruptions resulting in extreme delays or stoppage of all rail traffic, whether the issue is the result of commuter, freight or Amtrak rail equipment; severe weather; police activity; and track or other infrastructure matters.
Bus| March 28, 2011

Utah turns to Twitter to talk fare hikes

Under the fare hike proposal, base fares would gradually increase over three years, with the first going into effect May 1, 2011, if approved by UTA's board.
March 9, 2011

Are public tweetings in your future?

What if you set up a meeting to get public comments on your transit system’s proposed fare increase or service changes and nobody came? I’m sure that’s the case for many transit systems. What if there was a way to reach out to your customers directly without all the hassle that goes into a public meeting?
Accessibility| February 10, 2011

NTSB on Twitter, YouTube

Will use the Twitter account to communicate with those interested in its investigative work and advocacy programs to enhance transportation safety. The YouTube channel will be a one-stop resource where the NTSB's advocacy video messages, transportation accident animations and other video products can be accessed.

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