Topic : workforce development

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To help prevent bus driver burnout, give passenger-interaction training

Security and Safety | September 19, 2019

Training and education on interacting with vulnerable populations, would improve both the operator and the passenger experience.

 

Delivering 'clear, consistent message' during bus operator training key

| September 17, 2019

Until this is the norm, confusion, frustration, and discouragement will set in and compromise the best efforts of a new candidate.

Management & Operations| September 12, 2019

Touting growth potential key to recruiting bus techs

Virtually every transit agency in America is experiencing a shortage of bus technicians as skilled baby boomers retire in growing numbers.

Management & Operations| August 8, 2019

Stop the Bleed: Hiring Bus Operators Based on a More Accurate Profile

Poor hires bleed the budget by lowering retention rates, raising absenteeism, and fighting with passengers.

Management & Operations| August 6, 2019

3 Key Strategies for Transit Agencies to Survive the Retirement Cliff

Many agencies haven’t made any meaningful steps toward positioning themselves for success with millennials and Gen Z.

June 26, 2019

Focusing on ‘abilities’ gives those with disabilities a ‘sense of purpose’

I recently learned about a program offered by Transport for London that provides “people with mild to moderate learning disabilities and those on the autism spectrum the chance to gain skills and work experience.”

Bus| June 25, 2019

How technology can improve transit operator retention

Technology can support operator incentive and reward programs, and provide tools and training to make operators’ lives safer and easier.

June 4, 2019

High school intern today…transportation employee tomorrow?

Internship programs that provide real-world learning and hands-on training can be beneficial employment recruitment tools for the organizations that extend them and the participating students.

May 22, 2019

Tackling the complexities of managing a transit workforce

Here, we will dive into three areas that are more complex than they appear: Employee management, bidding, and pay.

Rail| May 16, 2019

Keolis honored for building diverse workforce, supporting community

Efforts include launching a program in 2016 to provide college and workforce training scholarships to 25 graduating high schoolers.

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