Management & Operations

GovDelivery, ETA Transit team to provide real-time text tech in Calif.

Posted on June 23, 2015

Kabelleger/David Gubler
Kabelleger/David Gubler

Calif.’s Altamont Corridor Express (ACE) train and rail service is launching a new text-messaging program for riders looking to receive real-time responses specific to their travel. The program leverages ETA Transit’s SPOT system and GovDelivery, an enterprise-class digital outreach platform engineered specifically for government, to help riders stay connected on train arrival and departure times or delays.

“Providing passengers with train tracking methods is essential in today’s digital age. Our goal was to provide our existing and future ridership with tools to receive real-time train updates on a multi-platform system. We are excited that we can add automated text responses to the already established interactive train map and email/text alerts. This will give more options for those who want to engage with the ACE Train,” said Stacey Mortensen, executive director, San Joaquin Regional Rail Commission.

To receive relevant and timely travel information—such as arrival and departure times on their phones — riders can text a keyword or phrase (for example “ACE LMORE”) to the short code number GOV311 (468311) and receive real-time responses specific to their travel.

ACE has several other digital communication options already in place through GovDelivery for riders looking to receive regular email or text message on rush hour alerts and real-time emergency alerts.

View comments or post a comment on this story. (0 Comments)

More News

San Francisco names interim director of transportation

Tom Maguire will take over the position beginning August 14 and serve until a new director of transportation is appointed.

California's GCTD opens new operations, maintenance facility

The new site is positioned well to handle GCTD’s growing fleet expected to climb from 56 buses to approximately 125 over the next 30 to 40 years.

How transportation works in Stockholm and Copenhagen: Part I

The UITP Global Congress was held in the Swedish capital between June 9 and 12 and gave the author a chance to explore the region.

Trans/Air expands West Coast sales, technical services team

Jeff Holbert and Steven Fedor have been named regional sales and technical service managers.

New Flyer names new VP, quality and continuous improvement

James Pastor will have oversight across all New Flyer business operations.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation