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CALGARY, Canada — Calgary Transit apologized and admitted it needs to improve its communication with customers after more than 100 train passengers were left stranded and exposed during a massive hail storm earlier this week, Metro reports.

A police incident forced authorities to temporarily shut down the platform. Southbound commuters were then forced to exit at the 39 Avenue Station and wait for an update on alternate transportation. The station offers little shelter and commuters were exposed to the heavy rain and dime-sized hail with no idea when the next train or bus would come. For the full story, click here.

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