Management & Operations

Conduent bringing digital, cashless payment options to NJ Transit

Posted on September 26, 2018

Conduent’s contract with NJ TRANSIT began earlier this year and will include four phases over a five-year period.
Conduent’s contract with NJ TRANSIT began earlier this year and will include four phases over a five-year period.Adam E. Moreira

Conduent Transportation, a business unit of Conduent Inc., is incorporating advances in payment technologies into NJ TRANSIT’s fare payment system that will enable customers to “tap and ride” using their mobile devices and other cashless payment methods, such as contactless bank cards.

As part of the project, more than 500 ticket vending machines, 200 platform validators, and 65 fare gates will be refreshed to accept payments via mobile phones and contactless bank cards. Conduent will also add 2,500 validators on buses so riders can easily tap on to validate or pay their fare.

Conduent’s contract with NJ TRANSIT began earlier this year and will include four phases over a five-year period. The company’s travel account system, once upgraded, will securely process all user transactions, deducting fares from riders’ account balances, recognizing a monthly plan, or directly debiting their payment card, or their PayPal, Apple Pay or Google Pay account. Customers will also be able to access their transit accounts to view transaction details and manage their travel expenses.

Conduent Transportation is a leading provider of public transportation and mobility solutions — including electronic toll collection, parking management, and advanced transit and safety systems — that offer automated, analytics-based, and personalized services for government agencies and their constituents. The company has been helping transportation clients for more than 40 years and operates in 27 countries.

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