Cubic Transportation Systems introduces its NextAgent hybrid ticket office, call center and ticket vending machine that enables transit operators to respond to a number of significant trends in ticketing. Some journeys and individual requirements are very complex and lead travelers to feel more comfortable dealing with a knowledgeable ticketing agent than with a ticket vending machine. NextAgent enables operators to balance these competing demands cost effectively by locating ticketing expertise in centralized ticketing “hubs” to which all passengers have access whenever they are traveling.