With a fresh rebrand under our belt, check out some of METRO's recent videos including a great conversation with CTAA Executive Director Scott Bogren on funding, challenges facing small and mid-sized transit agencies, and fare-free public transit, and all of our APTA EXPO videos from the show floor.
Without the funding Congestion Pricing will provide, the projects to make the transit system safer, more reliable, accessible, and equitable are at risk, according to the MTA.
The MTA recently abandoned the industry standard of a 30-minute on time window and adopted the more customer friendly 20 minutes. Even with the smaller window, on-time performance consistently exceeded 90%.
Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30 supervisors at key subway stations, as well as on the bus and streetcar networks.