Mobility

Did Uber price gouge during Bay Area 'stormageddon'?

Posted on December 15, 2014

SAN FRANCISCO — A campaign by the Taxicab, Limousine & Paratransit Association is claiming Uber broke its word when it implemented surge pricing during last week’s "stormageddon" in the Bay Area, reported The Examiner.

Uber customers took to Twitter on Thursday morning amid the biggest storm to hit the region in five years to complain that Uber was charging 3.8 times its normal fare rates. In July, a blog post by Uber spokeswoman Nairi Hourdajian announced the ride service was instituting a policy on surge pricing for U.S. cities that would cap pricing during disasters and relevant states of emergency. For the full story, click here.

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