San Diego MTS, NCTD launch moovel mobile ticketing app

Posted on March 31, 2017


moovel North America, the San Diego Metropolitan Transit System (MTS), and the North County Transit District (NCTD) announced the launch of Compass Cloud, the new anytime, anywhere mobile ticketing option for San Diego transit riders.

With the availability of Compass Cloud, MTS and NCTD riders can now enjoy the following mobile ticketing benefits:

  • 24/7 Purchasing Capabilities – Passengers can purchase fares on their phones at any time, giving them the option of making a transaction at their leisure.
  • Family-Friendly– Multiple tickets and passes can be stored and activated on one phone, making it easy for families and friends traveling together.
  • Future Use Ticketing– Multiple tickets and different types of passes can be stored for future use so passengers can avoid the hassle of purchasing a new ticket every time they ride.
  • Secure and Reliable– Full compliance with Payment Card Industry Data Security Standards for secure mobile transactions

“Compass Cloud gives our passengers a new level of convenience to ride transit throughout San Diego County,” said Paul Jablonski, MTS CEO. “For the first time, people can use mobile ticketing every day on all transit modes: bus, light rail and commuter rail. We have put the ticket-buying experience right at the fingertips of our customers. Compass Cloud is another great example of how MTS is changing the way San Diego moves.”

According to a recent survey, more than 85%t of MTS passengers carry a smartphone. And nearly two-thirds of these passengers said they would likely use mobile ticketing if it were available. Compass Cloud fulfills this market demand by allowing riders to purchase transit fares right on their smartphones.

It is the first mobile ticketing app that is good for both transit agencies, good seven days a week and available for MTS Rapid, MTS bus, the Trolley and NCTD COASTER, SPRINTER, and BREEZE.

“We saw great success with our former COASTER mobile ticketing application and we’re excited to extend that success to BREEZE, SPRINTER, and MTS Bus & Trolley on this new mobile ticketing platform,” said Matthew Tucker, NCTD executive director. “Passengers now have an additional option to travel conveniently throughout the entire region by purchasing tickets ahead of time on their mobile devices. This service enhancement is part of our mission to deliver user-friendly and convenient transportation at NCTD.”

In the first phase, day passes, 30-day passes and COASTER one-way tickets will be available for adult passengers. Future phases will include discounted fares for youth, seniors, and disabled. Prices for passes will be the same as from Ticket Vending Machines, The Transit Store, Customer Service Centers, and third-party outlets. With Compass Cloud, there is no need to have any other fare media.

“Mobile is the future of transit. We could not be more excited to partner with MTS and NCTD to power their Compass Cloud mobile ticketing app,” said Nat Parker, CEO of moovel North America. “We believe that by simplifying the transportation experience and improving how people travel and commute, the quality of life and happiness in cities will increase. MTS and NCTD are leading the way, and we look forward to providing their riders with an easier commute.”

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