Mobility

Chariot launches its first European commuter shuttle service in London

Posted on February 5, 2018

Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot
Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot

Following entrance to multiple markets in the U.S., Chariot is launching its daily commuter shuttle service in London, to make getting around the city easier.

Designed for city dwellers who live in harder-to-serve areas where public transport is not easily accessible, Chariot enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations.

Service in London kicked off this week with four Chariot routes designed to complement the city’s existing public transport system.

Four London routes, informed by a detailed analysis of urban areas, are designed to connect commuters living in densely populated areas to existing transport networks. The routes will help fill transportation gaps between several rapidly growing neighborhoods and six London transport hubs.

Up to six shuttles per hour will run at peak times, with 14 fuel-efficient minibuses. The 14-seater passenger shuttles will be able to use London’s bus lanes, offer Wi-Fi, air conditioning, and overhead storage for laptop bags and briefcases. Selected shuttles will be wheelchair accessible at launch, and the professional drivers will be trained to assist passengers with special needs.

Chariot is accessed via a smartphone app that enables users to search for a nearby route and the closest available transport hub address. The app — offering dedicated customer support — will then locate the nearest convenient pickup point. Passengers can book a seat and track in real time the progress of shuttles that run Monday to Friday, during the rush hour.

In addition to a commuter service, Chariot is exploring enterprise and charter services in London and has also been accredited as a Living Wage Employer by The Living Wage Foundation. The voluntary commitment will see everybody working at Chariot in London, regardless of whether they are direct employees or third-party contracted staff, receive a minimum hourly wage of £10.20 – significantly higher than the statutory minimum.

London is the sixth city to be served by Chariot, which operates in the U.S. in San Francisco, New York, Seattle, Columbus, and Austin. Altogether, the company runs 108 routes daily and plans to expand to additional cities both in the U.S. and internationally.


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